The Protocol In Place
The spokesperson continued: “It is important that people carry out their legal duty to isolate so that other people are protected from the virus. By speaking to people who are isolating we are also able to establish if they need any support, like food shopping, so it is really beneficial for people to engage with the track and trace system.”
Making Amends
However, the spokesperson has also assured the public that they “have spoken directly with the family and offered our support to them.” Hopefully that will be enough for Kathryn and her family to move on from the stressful situation.